HIGH QUALITY, LUXURIOUS, RUG SUPPLIERS
Gooch Luxury Rugs is one of the key suppliers of high quality and ethical rugs in the UK, with over 60 years of experience. Our products originate from various destinations to provide rugs that are authentic and made with the finest materials. We offer various styles and materials to ensure that we can offer the perfect rug for any home and room.
How are individual rugs made?
Jonathan Gooch frequently travels to India, Pakistan and Turkey to meet the skilled artisans who create these ageless pieces. Jonathan personally inspects each true individual carpet one by one, to select the very best pieces to shipped back to our warehouse.
Returns & Refunds
We offer a fantastic returns policy! If the item is not right, we charge a collection fee of £20. All returns delivery charges must be covered by the customer using tracked delivery if returning, within 14 days of receipt.
The returned Item must arrive in its original packaging and not damaged in any way.
Once your returned item has been received, a full refund will be processed less delivery costs. The refund will be processed within 7 working days and always to the original payment method.
If you bought the item online, please have your order number ready.
In the event of a manufacturing fault, please contact the office on 01908 569200.