We offer Free UK delivery on all orders delivered between Monday to Friday. Saturday delivery is available but there is a charge for this option.

A member of the team will contact you within 3 working days (Monday to Friday) to arrange a suitable day for delivery.

We offer a fantastic returns policy! If the item is not right, we charge a collection fee of £20. All returns delivery charges must be covered by the customer using tracked delivery if returning, within 14 days of receipt.

The returned Item must arrive in its original packaging and not damaged in any way.
Once your returned item has been received, a full refund will be processed less delivery costs. The refund will be processed within 7 working days and always to the original payment method.

If you bought the item online, please have your order number ready.

In the event of a manufacturing fault, please contact the office on 01908 569200.

Taking inspiration from the timeless majesty of traditional rug design, this floor covering is made from a strong, synthetic fibre.

Care instructions: Vacuum regularly, using the nozzle and suction only. Rotating brushes may damage the fibres and the lifespan of your rug. Blot any spills with a clean, dry cloth. Do not rub. We do not recommend to use any harsh detergents. Natural fibres may shed. This will reduce over time, and shouldn’t affect your rug’s lifespan or performance.

We recommend using a Goochy Grip. This will help to prevent your rug from moving underfoot and protects against colour transfer to the floor.

Just as with everything else in life, a rug begins with a good foundation. A rug foundation refers to the base or primary structure of the rug that provides support and stability to the entire piece. It serves as the canvas onto which the decorative elements of the rug are added. The rug foundation is crucial for the overall durability and longevity of the rug.

Warp: The warp is the vertical set of yarns or threads that run the length of the rug from the top to the bottom. These yarns are usually tightly stretched on a loom before the rug weaving process begins. The number and spacing of the warp threads determine the density and fineness of the rug’s construction.

Weft: The weft is the horizontal set of yarns or threads that run across the width of the rug, from side to side. These weft threads are woven over and under the warp threads to create the structure of the rug. Weft threads can be inserted using a shuttle or by hand, depending on the weaving technique.

The combination of warp and weft creates the foundation of
the rug. Once the foundation is established, the decorative elements, such as the pile (in pile-woven rugs) or patterns (in flat-woven rugs), are added. In pile-woven rugs, the pile is formed by knotting or looping yarns around the warp threads, creating a raised surface. In flat-woven rugs, patterns are created by weaving different coloured weft threads in specific patterns.

The rug foundation, being the structural base, plays a crucial role in determining the overall strength, texture, and appearance
of the finished rug. It is an essential aspect of rug making that contributes to the artistry and functionality of the final product.