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Refund policy

We offer a fantastic returns policy! If the item is not right, we charge a collection fee of £20. All returns delivery charges must be covered by the customer using tracked delivery if returning, within 14 days of receipt.

The returned Item must arrive in its original packaging and not damaged in any way.
Once your returned item has been received, a full refund will be processed less delivery costs. The refund will be processed within 7 working days and always to the original payment method.

If you bought the item online, please have your order number ready.

In the event of a manufacturing fault, please contact the office on 01908 569200.